Toyota Panel Looks at Recalls

The New York Times reports that Toyota’s tendency to dismiss customer complaints and no uniform procedures for handling safety problems were among flaws identified today by a Toyota panel investigating the recall of more than 14 million Toyota cars and trucks because of problems that included acceleration and floor mats.

Toyota has screwed things up royally lately but give them some love for putting up the money to get what appears to be a star studded and straight up panel of heavyweights. Toyota is looking to regain what it lost and taking transparent steps like this towards that goal.


You can find the New York Times article here.